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Thank you for choosing to join the MT Lab community (also referred to in this document as “Company”, “we”, “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding the use of your personal information, please contact our Privacy Officer.
When you visit our mtlab.ca Web site and use our services, you entrust us with certain personal information. Your privacy is important to us. In this privacy policy, we want to explain as clearly as possible what information we may collect, how we use it and what your rights are with respect to it. We advise you to take the time to read it carefully, as it is essential for us to be completely transparent with the users of our services. If there are any terms in this privacy policy with which you disagree, please do not continue to use our sites and services.
This Privacy Policy applies to all information collected via our website (mtlab.ca) as well as through any of our services, such as sales, marketing or related services (we refer to these in this Privacy Policy as the “Services”).
Please read this privacy policy carefully, as it will help you make informed decisions about sharing your personal information with us.
Personal information you voluntarily disclose to us
In short, we collect the personal information you provide when you send us an e-mail.
We collect the personal information you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services or when you contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use.
Information collected automatically
In short, certain information – such as IP address and/or browser and device characteristics – will be collected automatically when you use our Services.
We automatically collect certain information when you visit, use or browse the pages of our various Services. This information does not reveal your specific identity (such as your name or personal details) but may include information about the device used, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is mainly required to maintain the security and operation of our Services, as well as for internal analysis and reporting purposes.
Like many companies, we also collect information via cookies and similar technologies.
Online identifiers: we collect cookie identifiers, or other identifiers, such as those used for analytics and marketing, such as device geolocation; tools and protocols, such as Internet Protocol (IP) addresses; devices; applications; as well as other similar data.
Information collected from other sources
In short, we may collect limited data from public databases, marketing partners or other external sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners and other third parties. For example, the information we receive from other sources includes: profile information on social networks; marketing data and search results; and links, including paid listings (such as sponsored links). We will inform you of the source of the information and the type of information we have collected about you within a reasonable period of time after we have obtained the personal data, ensuring that this period does not exceed a period of one month.
In short: We use your information for purposes based solely on legitimate business interests, in connection with the performance of our contract, all in compliance with our legal obligations and/or your consent.
We may use personal information collected via our Services for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests; in order to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. We indicate the specific processing grounds on which we rely next to each purpose listed below.
We use the information we collect or receive:
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send us for the purposes of developing a marketing strategy, if this is consistent with your marketing preferences. Please note that you may opt-out of receiving marketing emails from us at any time.
To offer you targeted advertising. We may use your information to develop and display content and advertising (and work with third parties who do so in collaboration with us) tailored to your interests and/or location, in order to maximize its effectiveness.
To protect our services. We may use your information as part of our efforts to ensure the security of our services (for example, for fraud monitoring and prevention).
Respond to user requests / offer user assistance. We may use your information to respond to your requests and resolve any potential problems you may encounter while using our Services.
For other commercial purposes. We may use your information for other business purposes, such as analyzing data, identifying usage trends, evaluating the effectiveness of our promotional campaigns, or evaluating and improving our services, marketing products and your experience. We assure you that we are careful to use and store this information in an aggregated and anonymized form, so that it is not associated with individual users and does not include any personal information. Rest assured, under no circumstances will we use any personally identifiable information without your consent.
In short, we only share information with your consent, in order to comply with the law, to provide you with required services, to protect your rights or to fulfill business obligations.
We may process or share data on the following legal basis:
Specifically, we may need to process your data or share your personal information in the following situations:
Business transfers. We may share or transfer your information as part of, or during negotiations for, any merger, sale of business assets, financing or acquisition of all or part of our business by another company.
Third-party advertisers. We may use third-party advertising companies to serve ads when you visit pages linked to our Services. During your visits to our Web sites, these companies may use information contained in Web cookies and other tracking technologies to deliver targeted advertisements about products and services of interest to you.
In short, we may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store your information. Specific information on how we use these technologies, and how you can refuse certain cookies, is set out below.
A cookie is a piece of data that is stored on your device to help websites and mobile applications remember things about you.
We use first-party and third-party cookies for several purposes:
Performance – We use first-party and third-party cookies to track your use of features and content categories. This allows us to focus on what matters most to you and to make these features and content elements more accessible and easier to use, in order to create a more convenient browsing experience.
Personalization – We use first-party and third-party cookies to track and target your interests based on your usage profile. For example, we may remind you to use a feature you haven’t used in a while or display content in your language.
Analytics (data analysis) – We use first-party and third-party cookies to analyze trends and understand what’s working on our website and app and what’s not. This helps us to consistently deliver the highest quality and most relevant content possible.
Refusal of cookies on this site
Most browsers are initially configured to accept cookies. However, you can also disable cookies if you wish, usually by modifying your browser settings. It is also possible to configure your browser settings to enable the use of specific cookies, or to notify you each time a new cookie is about to be stored on your computer, allowing you to decide whether or not to accept it. Various resources are available to help you manage your use of cookies. For example, the “Help” section of your browser may be useful. You can also deactivate or delete the stored data used by cookie-like technologies, such as Local Shared Objects or Flash cookies, by managing your browser’s extension settings or by visiting the manufacturer’s website. Because our cookies enable you to access certain options on our site, we recommend that you leave cookies enabled. If your access is disabled, your browsing experience may be compromised and some parts of the site may not function properly.
In short, we retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, except as otherwise required by law.
We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we no longer have any ongoing legitimate business need to process your personal information, we will delete or anonymize it, and in the event that this is not possible (for example, because your personal information has been stored in a backup archive), we will store it securely. Your personal information will be exempt from any further processing, until such time as its final deletion is possible.
In short, we aim to protect your personal information through a combination of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures to protect your data. However, please bear in mind that we cannot guarantee that the Internet itself is 100% secure. Although we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access our Services using a fully secure connection.
In short, we do not knowingly collect data from, or market data to, children under the age of 18.
We do not solicit or market data from children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and that you consent to the use of the Services by such minor in your care. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of data that we have collected from children under the age of 18, please contact us at infos@mtlab.ca.
In short, you can review, modify or terminate your account at any time.
If you reside in the European Economic Area and have reason to believe that we are unlawfully processing your personal information, you are entitled to lodge a complaint with your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Cookies and similar technologies: most web browsers are configured to accept cookies by default. If you prefer, you can also set your browser to delete or refuse cookies. If you choose to delete or refuse cookies, however, this may affect certain functions related to our Services. To disable interest-based advertising by advertisers on our Services, visit http://www.aboutads.info/choices/.
A privacy breach occurs when there is unauthorized access, collection, use, disclosure or disposal of personal information. You will be notified of data breaches if MT Lab determines that you are likely to be at risk of serious harm. For example, if a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that MT Lab becomes aware of a security breach that has resulted or may result in unauthorized access, use or disclosure of personal information, MT Lab will promptly investigate the matter and notify the relevant supervisory authority no later than 72 hours after becoming aware of the breach, except in cases where the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
Most web browsers, as well as some mobile operating systems and mobile applications, include a function, or Do-Not-Track (“DNT”) setting, that you can activate to signal your privacy preference, and thus refuse to have data on your online browsing activities monitored and logged. No uniform technological standard for the recognition and implementation of DNT signals has yet been adopted. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. Should a standard regarding online tracking be adopted in the future, we will inform you of our desire to comply with it in a revised version of this Privacy Policy.
Do not hesitate to contact our Access and Privacy Officer in the following cases:
To do so, send your request in writing to our Access and Privacy Officer :
Faustine Lozes, Communications Coordinator
141, avenue du Président-Kennedy, 7th floor, Local SB-7250, Locker #18
Montréal (Québec) H2X 1Y4
By e-mail: faustine@mtlab.ca
MT Lab – Main office and coworking space
141, avenue du Président-Kennedy, 7th floor
Local SB-7250, Locker #18
Montréal (Québec) H2X 1Y4
514-876-5284
Metro Place-des-Arts (UQÀM exit)
Parking: Saint-Urbain entrance
The MT Lab is located in UQÀM’s Complexe des sciences Pierre Dansereau, certified LEED® Silver by the Canada Green Building Council (CAGBC).
MT Lab – Pôle d’innovation en tourisme durable (Quebec City office) :
📞 418.558.9568
